Abstract: Submission #19

Abstract Social workers in South Africa are employed in different sectors. Regardless of the sector of employment, social workers are required to work under supervision and this necessitates a supervision relationship. This article uses resilience theory to explain the strategies used by social work supervisors and supervisees to overcome supervision hurdles. The study was conducted within the non-governmental sector (NGO) in the Tshwane municipality, located in the Gauteng Province of South Africa. A qualitative approach following an exploratory, descriptive, and contextual design was employed and purposive sampling technique was followed to select 12 participants with first-hand experience of the phenomenon. Data was collected by means of semi-structured interviews from both social work supervisors and supervisees with a help of an interview guide and analysed using Moustakas’ steps for data analysis. Guba’s and Lincoln’s model was employed for data verification. Regular supervision sessions, communication (which requires early intervention and confrontation), and as a last resort, instituting disciplinary action summarises the findings of this study. It is thus resolved in this study that employing the said strategies triumph supervision challenges, thus ensuring effective supervision.