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Submission information
Submission Number: 52
Submission ID: 807
Submission UUID: 061b3b04-22d7-4278-a877-80dce4620a83
Submission URI: /2025/abstracts
Created: Wed, 04/23/2025 - 10:24
Completed: Wed, 04/23/2025 - 10:52
Changed: Wed, 07/23/2025 - 14:10
Remote IP address: 41.150.253.226
Submitted by: Anonymous
Language: English
Is draft: No
Current page: Complete
Webform: Abstract
Presenters
Mr.
Mamukeyani
Eric
University of limpopo
Eric Mamukeyani is a social worker in Limpopo, Sekhukhune District with 11 years of experience in DSD. He is also a 3rd year PhD student at the University of Limpopo in Public Health, finalizing his dissertation. Eric published four articles in academic journals about substance abuse, foster care, disability, and vulnerable children. Additionally, he published numerous articles in the provincial and national DSD newsletters on topics such as; GBVF, child protection, and cyberbullying. Eric presented his research papers at numerous local and international conferences. He has also been to the USA, Pennstate University in Pennsylvania attending a global health program.
No
Abstract
THERE IS A NEED TO REVISE, REVAMP AND REDUCE THE SOCIAL WORK PAPERWORK
THEME 6: Main-streaming Digital and Assessment Tools in Social Work Practice
SUB 6.1 Integrating digital tools into traditional social work settings.
Oral Presentation
Background
Administration is an integral part of social work practice. However, excessive administration can be counterproductive to service delivery as it can affect job satisfaction. Administrative tasks such as completing forms, assessment tools, writing reports, and filing can be overwhelming and lead to exhaustion, impeding productivity and compromising the quality of services.
Methodology
The scoping literature review aimed to understand the impact of too much paperwork on social workers. Six related papers out of 12 from 2019 to 2025 were searched and obtained from research engines such as Google Scholar, PubMed, Scopus, Science Direct, and Sabinet, using keywords: Social Work, administration, tools, and paperwork. The thematic analysis was applied coming up with, whereby three major themes.
Results
The study revealed that too much paperwork, especially excessive paperwork, causes physical fatigue, mental fatigue, and compromised productivity in social workers. Very demanding and excessive paperwork, such as the pressure to complete prescribed forms perfectly, lengthy assessment tools and reports, monthly reports, reaching performance indicator targets, and preparing hardcopy files for audit checks increases unbearable pressure to social workers consuming their energy and time to provide impactful services to clients in the communities leading to increased absenteeism from work, poor client treatment, and eventually leaving the profession.
Conclusions/recommendations
As far as these findings are concerned, it is recommended that the administration in Social Work be reduced, through introducing computerised systems, case management software, and digital paper tools, use of apps which can capture and send information quickly. This can help with case administration, client tracking, documentation, and communications.
Keywords: Administration, Revise, Social work, Tools, Paperwork, Digital
Administration is an integral part of social work practice. However, excessive administration can be counterproductive to service delivery as it can affect job satisfaction. Administrative tasks such as completing forms, assessment tools, writing reports, and filing can be overwhelming and lead to exhaustion, impeding productivity and compromising the quality of services.
Methodology
The scoping literature review aimed to understand the impact of too much paperwork on social workers. Six related papers out of 12 from 2019 to 2025 were searched and obtained from research engines such as Google Scholar, PubMed, Scopus, Science Direct, and Sabinet, using keywords: Social Work, administration, tools, and paperwork. The thematic analysis was applied coming up with, whereby three major themes.
Results
The study revealed that too much paperwork, especially excessive paperwork, causes physical fatigue, mental fatigue, and compromised productivity in social workers. Very demanding and excessive paperwork, such as the pressure to complete prescribed forms perfectly, lengthy assessment tools and reports, monthly reports, reaching performance indicator targets, and preparing hardcopy files for audit checks increases unbearable pressure to social workers consuming their energy and time to provide impactful services to clients in the communities leading to increased absenteeism from work, poor client treatment, and eventually leaving the profession.
Conclusions/recommendations
As far as these findings are concerned, it is recommended that the administration in Social Work be reduced, through introducing computerised systems, case management software, and digital paper tools, use of apps which can capture and send information quickly. This can help with case administration, client tracking, documentation, and communications.
Keywords: Administration, Revise, Social work, Tools, Paperwork, Digital
Reviewer ONE Feedback
Prof
Ulene
Schiller
Yes
Practice
Accepted
Reviewer TWO Feedback
Dr
Marinei
Herselman
Yes
Practice
Accepted