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Submission Number: 92
Submission ID: 881
Submission UUID: 428c2d1d-4d06-456d-80cb-a2eb9d464ed3
Submission URI: /2025/abstracts
Created: Tue, 04/29/2025 - 19:08
Completed: Tue, 04/29/2025 - 19:32
Changed: Fri, 05/09/2025 - 15:01
Remote IP address: 105.245.28.38
Submitted by: Anonymous
Language: English
Is draft: No
Current page: Complete
Webform: Abstract
Presenters
Ms.
Makhubele
Meshack ownchei
University limpopo
my name is Makhubele Tlangelani Glory. I have a Bachelor of Arts degree in social work and a Master of Social Work degree from University Limpopo. i would like to present about the research study titled: Perception of social workers towards the utilisation of EAP services. i am currently working as a social worker at department social development.
No
Abstract
exploring Perception of social workers of the utilisation of Employee Assistance Program services in greater giyani municipality, limpopo province.
THEME 2: Social Work and the Achievement of Sustainable Development Goals (SDGs)
SUB 2.2 Research and practice strategies pertaining to health, mental health and wellbeing including poverty eradication, quality education, gender equality, decent work and economic growth.
Oral Presentation
Exploring perception of social workers of the utilisation of Employee Assistance Programme services in Greater Giyani Municipality, Limpopo Province
2 Authors:
1. Makhubele T.G
Social Worker, Department of Social Development, Mopani District, Limpopo Province.
2. J.M Mokone
Former Senior Lecturer, University of Limpopo, Faculty of Humanities, School of Social Sciences, Turfloop Campus.
Abstract
Social workers deal daily with vulnerable, marginalized, and abused clients, making Employee Assistance Programme (EAP) services vital for nurturing their emotional well-being. This study aimed to investigate social workers’ perceptions of EAP services in the Greater Giyani Municipality, Limpopo Province. The objectives were to assess their awareness of available EAP services and identify factors influencing their utilization.
A qualitative approach was employed, with data collected through face-to-face interviews guided by a semi-structured interview schedule. Non-probability sampling and purposive sampling techniques were used to select participants. An exploratory design served as the study’s blueprint, offering insights into how social workers perceive EAP services. Thematic analysis was utilized for data interpretation.
Findings revealed that social workers were not utilizing available psychosocial services within the Department of Social Development. While most participants reported feeling the need for professional help at some point, they had never used the EAP. Concerns about confidentiality, lack of office space and resources, poor marketing, and doubts regarding the programme’s credibility were significant barriers to its use.
The study concludes that social workers in the Greater Giyani Municipality have negative perceptions of EAP services, leading to their underutilization. These findings highlight the need for improved promotion, enhanced trust, and greater accessibility of EAP services to support social workers effectively.
Keywords: Employee, Assistance Programme, perceptions, social workers and utilisation.
2 Authors:
1. Makhubele T.G
Social Worker, Department of Social Development, Mopani District, Limpopo Province.
2. J.M Mokone
Former Senior Lecturer, University of Limpopo, Faculty of Humanities, School of Social Sciences, Turfloop Campus.
Abstract
Social workers deal daily with vulnerable, marginalized, and abused clients, making Employee Assistance Programme (EAP) services vital for nurturing their emotional well-being. This study aimed to investigate social workers’ perceptions of EAP services in the Greater Giyani Municipality, Limpopo Province. The objectives were to assess their awareness of available EAP services and identify factors influencing their utilization.
A qualitative approach was employed, with data collected through face-to-face interviews guided by a semi-structured interview schedule. Non-probability sampling and purposive sampling techniques were used to select participants. An exploratory design served as the study’s blueprint, offering insights into how social workers perceive EAP services. Thematic analysis was utilized for data interpretation.
Findings revealed that social workers were not utilizing available psychosocial services within the Department of Social Development. While most participants reported feeling the need for professional help at some point, they had never used the EAP. Concerns about confidentiality, lack of office space and resources, poor marketing, and doubts regarding the programme’s credibility were significant barriers to its use.
The study concludes that social workers in the Greater Giyani Municipality have negative perceptions of EAP services, leading to their underutilization. These findings highlight the need for improved promotion, enhanced trust, and greater accessibility of EAP services to support social workers effectively.
Keywords: Employee, Assistance Programme, perceptions, social workers and utilisation.
Reviewer ONE Feedback
Dr
Thabisa
Matsea
Yes
Empirical Research
Accepted
Reviewer TWO Feedback
Mrs
Neo
Ravhuhali
Yes
Empirical Research
Accepted