Abstract: Submission #140

Abstract Homelessness is a multidimensional phenomenon that compromises and intersects with various aspects of life. The nature of homelessness perpetuates recurrent stakeholder engagement, yet reinforces barriers, making it challenging for people experiencing homelessness to access essential services and opportunities. The dynamics between homelessness, policy and service delivery is constantly evolving and remains an important research area. The main objective of this qualitative study was to obtain input from stakeholders regarding the development of an evidence-based victim inclusive policy framework. The data was collected by means of semi-structured interviews, with 38 participants from diverse sectors and analysed using thematic analysis. Three broad themes were established in relation to the main objective. Theme one reports on the understanding of the dynamics of homelessness, theme two delves into some of the main challenges associated with addressing homelessness and theme deals with stakeholder perspectives regarding the current directives and their input for advancing inclusivity among people experiencing homelessness. The findings suggest a considerable gap in collaboration and communication within the broader system leading to several ideological and practical challenges related to addressing homelessness. Based on the nature of the current findings, results from the preceding phases will be integrated to inform the development the proposed inclusive policy framework, which positions the infusion of Ubuntu and Batho Pele principles to transform policy responses which will intentionally create comprehensive and equitable access for people experiencing homelessness.