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The ASASWEI International Conference 2025 aims to accommodate all registrants, but we understand that extenuating circumstances may arise. To maintain fairness and consistency, the following cancellation and refund policy will apply:

  1. Cancellation Process
    Cancellations must be submitted in writing via email to: [email protected]
  2. Refunds Based on Cancellation Timing
    - More than 60 days before the event: Registrations cancelled at this time are eligible for an 80% refund of the registration fees.
    - Between 30 and 60 days before the event: Registrations cancelled during this period are eligible for a 50% refund of the registration fees.
    - Less than 30 days before the event: No refunds will be provided for cancellations made within this time frame.
  3. Transfer of Registration
    Registration fees may be transferred to another individual. The invoice for the new registration will reflect the new registrant's membership status.
  4. Refund Issues for International Transactions
    If the conference organisers are unable to process a refund, particularly for payments made from outside the country, the registration fee may be applied to a future conference.
  5. Cancellation by Conference Organizers
    If the conference is cancelled by the organizers due to unforeseen circumstances (e.g., natural disasters, government restrictions, or other extraordinary situations beyond our control), all registrants will receive a full refund.