Abstract: Submission #101

Abstract This lecture presents research on the use of the Internet as a source of support for youth at risk experiencing distress, providing insights into online communication and help-seeking behaviors. Due to a lack of knowledge, fear of exposure, and stigma, many adolescents avoid seeking help. However, the online world offers unique opportunities for information, support, and a sense of belonging, and has proven to be equally effective in establishing therapeutic alliances as those conducted in person. The study employed a Grounded Theory approach with a sample of 602 young people aged 12-25. The data collection methods included interviews, questionnaires, and support group messaging. Five main patterns of online help-seeking behavior were identified: self-reliance, problem solving, self-discovery, social engagement, and the need for counseling relationships. This study enhances the understanding of online support for youth and has organizational and clinical implications for internet-based outreach, counseling, and the development of therapeutic alliance.